Privacy Policy

RocketDaddy, LLC ("RocketDaddy," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the rocketdaddy.ai website (our "Site") or interact with us by email, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We collect several types of information from and about users of our Site, including:

• Information you provide directly: name, company name, email address, phone number, mailing address, and the contents of any message you submit through a contact form, quote request, or email.
• Automatic technical information: IP address, browser type and version, device identifiers, operating system, referring/exit pages, and dates and times of visits, collected via server logs and cookies.
• Analytics data: aggregated, non-identifying usage statistics collected through Google Analytics / Google Tag Manager to help us understand how the Site is used.
• B2B firmographic data: where you visit our Site from a business network, we may use visitor-identification pixels (such as ZoomInfo) to associate your visit with a company for sales and marketing purposes. This does not identify you personally as an individual.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

• Respond to inquiries, quote requests, and support tickets;
• Provide, operate, and maintain the products and services you request;
• Send administrative communications, including responses to comments, questions, and requests for information;
• Send marketing and promotional communications, where you have opted in or where otherwise permitted by law, and always with a clear means to opt out;
• Improve our Site, products, and services, and measure the effectiveness of our marketing;
• Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activity, and protect the rights and property of RocketDaddy and others.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies (such as Google Tag Manager and Google Analytics) to distinguish you from other users, remember your preferences, and understand how visitors use the Site. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.

Email Communications

If you provide us with your email address, we may send you transactional messages related to your inquiry as well as periodic marketing communications. Every marketing email we send includes our valid physical postal address and a clear, functioning unsubscribe mechanism, consistent with the CAN-SPAM Act. We honor opt-out requests promptly. See our Compliance page for full details on our email sending practices.

Disclosure of Your Information

We do not sell your personal information. We may disclose aggregated or de-identified information about our users without restriction, and we may disclose personal information that we collect or you provide:

• To our subsidiaries, affiliates, and service providers who perform services on our behalf (e.g., hosting, email delivery, analytics) and are contractually obligated to keep it confidential;
• To a lender, carrier, or vendor partner strictly as necessary to fulfill a request you initiated (for example, submitting a quote request);
• To comply with any court order, law, or legal process, including responding to any government or regulatory request;
• To enforce our rights, protect our business, or protect the safety of our employees, customers, or the public;
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.

Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. See our Security page for more detail.

Your Choices and Rights

Depending on your jurisdiction (including under the CCPA/CPRA and comparable state privacy laws), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. To exercise any of these rights, email us at privacy@rocketdaddy.ai. We will respond within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

Contact Us

Questions or concerns about this Privacy Policy or our data practices can be directed to privacy@rocketdaddy.ai or RocketDaddy, LLC, 1123 N Bronough St, Tallahassee, FL 32303.